Our Security Practices
Data Encryption
All sensitive data is encrypted using AES-256 encryption at rest and TLS 1.3 for data in transit. This includes your workout data, personal information, and any media files you upload.
Access Controls
We implement strict access controls following the principle of least privilege. Our employees only have access to the data necessary for their job functions, and all access is logged and audited.
Penetration Testing
We conduct regular penetration tests and security assessments with independent third-party security firms to identify and address potential vulnerabilities.
Bug Bounty Program
We maintain a responsible disclosure program for security researchers. If you discover a security vulnerability, please report it to security@pumpl.app. We appreciate your help in keeping PumplAI secure.
Incident Response
In the unlikely event of a security incident, we have a comprehensive incident response plan in place. We will notify affected users within 72 hours as required by GDPR and other applicable regulations.
Employee Training
All PumplAI employees undergo regular security awareness training and background checks. We maintain strict policies around data handling and device security.
Your Security Responsibilities
While we work hard to protect your data, security is a shared responsibility:
- Use a strong, unique password for your PumplAI account
- Enable two-factor authentication
- Keep your devices and software up to date
- Be cautious of phishing attempts
- Log out of shared devices
Contact Us
For security-related inquiries or to report a vulnerability:
- Security Team: security@pumpl.app
- Data Protection Officer: dpo@pumpl.app